Privacy Policy

BattleQuest Pty Ltd ("BattleQuest", "we", "us", or "our") operates the website located at battlequest.pro (the "Site"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Site or interact with our services, including game reviews, tournament registrations, and newsletter subscriptions.

By using battlequest.pro, you consent to the data practices described in this policy. If you do not agree, please discontinue use of the Site.

1. Information We Collect

1.1 Information You Provide Directly

We collect personal information that you voluntarily provide when you:

• Submit a contact or enquiry form (name, email address, message content)
• Register interest in a tournament (name, email, platform preferences)
• Subscribe to our newsletter (email address)
• Submit a game for review (name, email, company, press materials)

1.2 Information Collected Automatically

When you visit battlequest.pro, we may automatically collect certain technical information, including:

• IP address and approximate geographic location
• Browser type and version
• Operating system
• Pages visited and time spent on each page
• Referring URL
• Device identifiers

This information is collected through cookies and similar tracking technologies. Please refer to our Cookie Policy for full details.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To respond to enquiries: Processing contact form submissions and responding to your questions.
• To manage tournament registrations: Sending event details, eligibility information, and schedule updates.
• To send newsletters: Delivering weekly gaming reviews, tournament alerts, and community news to subscribers.
• To improve our Site: Analysing usage patterns to enhance content, navigation, and user experience.
• To comply with legal obligations: Meeting requirements under Australian law, including the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

3. Legal Basis for Processing

We process your personal information on the following legal bases:

• Consent: Where you have given explicit consent (e.g., newsletter subscription, cookie acceptance).
• Legitimate interests: To operate and improve our website and gaming community services.
• Contractual necessity: To fulfil tournament registration or review submission requests.
• Legal obligation: To comply with applicable Australian laws and regulations.

4. Disclosure of Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

• Service providers: Trusted third-party vendors who assist us in operating the Site (e.g., email delivery, analytics), bound by confidentiality agreements.
• Tournament venue partners: Australian venues such as ICC Sydney, Melbourne Convention Centre, and Brisbane Convention & Exhibition Centre, solely for event logistics.
• Legal authorities: Where required by law, court order, or government regulation in Australia.

5. Data Retention

We retain personal information for as long as necessary to fulfil the purposes outlined in this policy, or as required by law. Specifically:

• Contact form submissions: up to 2 years
• Newsletter subscriber data: until you unsubscribe
• Tournament registration data: up to 1 year after the event
• Analytics data: up to 26 months (anonymised)

6. Your Rights Under Australian Privacy Law

Under the Privacy Act 1988 (Cth) and the Australian Privacy Principles, you have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate or outdated information
• Request deletion of your personal information (subject to legal obligations)
• Withdraw consent at any time (e.g., unsubscribe from newsletters)
• Lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au

To exercise any of these rights, please contact us at [email protected].

7. Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

8. Third-Party Links

Our Site may contain links to third-party websites (e.g., game publishers, esports organisations). We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies independently.

9. Children's Privacy

battlequest.pro is not directed at children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected such information, please contact us immediately.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify users of significant changes by posting the updated policy on this page with a revised "Last Updated" date. Your continued use of the Site after changes constitutes acceptance of the updated policy.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact our Privacy Officer:

• Email: [email protected]
• Post: Privacy Officer, BattleQuest Pty Ltd, Level 12, 1 Collins Street, Melbourne VIC 3000, Australia
• Phone: +61 3 9000 1234